Returns & Refund

Delivery times

The commencement of the delivery time specified by us shall presuppose the timely and proper fulfillment of the obligations of the customer. We insist on payment in advance via money transfer, PayPal or credit card and assume a successful payment receipt for the dispatch of goods. The exception of the unfulfilled contract remains reserved.   

If the purchaser is in default of acceptance or if he culpably violates other cooperation obligations, we are entitled to demand compensation for the damage incurred, including any extra charges. We reserve the right to make further claims. If the above conditions are met, the risk of accidental loss or accidental deterioration of the purchased goods will pass to the purchaser at the time when the customer has been in default or default.   

In the event of a delay in delivery caused by us not deliberately or through gross negligence, we shall be liable for a default of 3% of the delivery value, but not more than 15% of the delivery value, for each completed week.   Further legal claims and rights of the customer due to a delay in delivery shall remain unaffected.

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